Frequently Asked Questions
Are consultations available, before scheduling a session?
Yes, we would be happy to offer a complimentary 10-minute phone consultation, to ensure that we are the best fit for you.
How do I contact a Physical Therapist for scheduling?
Text/Call: 205-234-5923
Email: dforte@empowerphysio.org
Do I need a referral to begin Physical Therapy?
Effective June 1, 2024:
No
An individual seeking treatment for physical therapy services, who is paying cash, shall have direct access without restriction.
Will my insurance cover my visits?
While we do not accept insurance payments directly, our team is happy to assist with determining if your insurance policy has out-of-network coverage.
How much time will I spend with the Physical Therapist?
Our patients spend approximately 60 minutes with the Physical Therapist, 1-on-1.
Will I see the same Physical Therapist every visit?
Yes, there are no exceptions! We believe it is important that we maintain continuity of care, to best serve our patients.
What methods of payment are acceptable?
Cash
Credit/Debit Card
Flexible Spending Accounts
Health Savings Account
Other: Apple Pay, Cashapp, Venmo
What is included in individual and package pricing?
We will provide essential equipment for each visit.
We are happy to recommend vendors for additional items, if our patients are interested in purchasing those.
What should I wear to PT?
Clothing that will allow your Physical Therapist to access the appropriate areas (i.e. a t-shirt and/or shorts).